Cancellation and Refund Policy for Design Prodigy Course and other materials on TNR Productions

1. Cancellation Policy

1.1 Cancellation Request Process:
– Participants seeking to cancel their enrollment in the Design Prodigy course must submit a written application to [team@tnrproductions.com and tnrproductions.hq@gmail.com]. The application must include a solid reason for cancellation.

1.2 Cancellation Period:
– Cancellation requests will only be considered within 2 days from the date of enrollment. After this period, cancellations will not be entertained.

1.3 Refund Eligibility:
– Refunds will only be considered in exceptional circumstances and are subject to review and approval based on the provided reason for cancellation.

2. Refund Policy

2.1 Exceptional Circumstances:
– Refunds will be granted only in exceptional circumstances where participants can provide a proper and reasonable reason for cancellation. Such circumstances are subject to review by TNR Productions.

2.2 Refund Processing Time:
– If a refund is approved, it will be processed within a week of the approval date.

2.3 Non-Refundable Items:
– Certain items, such as course materials, may be non-refundable. Participants will be informed of non-refundable items at the time of enrollment.

3. Exceptional Circumstances

3.1 Course Modifications or Cancellation:
– TNR Productions reserves the right to modify or cancel the Design Prodigy course for unforeseen reasons. In such cases, participants will be notified, and options for rescheduling or refunds will be provided.

3.2 Force Majeure:
– TNR Productions shall not be liable for any failure or delay in performance resulting from acts beyond its control, including but not limited to acts of nature, governmental actions, or other force majeure circumstances.

4. Application Submission

4.1 Written Application:
– Participants must submit a written application for cancellation, providing a solid reason for the request. The application should be sent to [insert contact email].

5. Contact Information

For any inquiries related to cancellations and refunds, please contact us at team@tnrproductions.com and for faster response mail us at tnrproductions.hq@gmail.com

Effective Date: 2 Jan 2024

 

Thank you

Regards

Team TNR Productions